HARTFORD — Exact date unknown, although photos like these serve as a reminder that Aetna Ambulance was started in 1945. Many at Aetna can probably name this employee.
Historical Photos: Aetna Ambulance Service #1
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Author Archives: asm-aetna
Schedule of EMS Week 2013 Events and Activities
EMS Week 2013
Sunday, May 19th
- 0700: Hartford Hospital EMS Room: Fresh fruit available.
- 1500: Hartford Hospital EMS Room: Fresh fruit available.
- 2300: Hartford Hospital EMS Room: Fresh fruit available.
Monday, May 20th
- 0900-1400: Hartford Hospital (Conklin Building) EMS Update, Lunch to be served.
Tuesday, May 21st
- 0700-0900: Hartford Hospital EMS Room, Breakfast.
- 1130-1330: Burrito BBQ Lunch, Saint Francis Hospital, Emergency Department.
Wednesday, May 22nd
- 1200-1400: Hartford Hospital (outside of Conklin Building) Annual Cookout.
- 1730-1900: Hartford Hospital (outside of Conklin Building) Annual Cookout.
Thursday, May 23rd
- 0700-0900: Hartford Hospital EMS Room, breakfast.
- 1700-1900: Burrito BBQ Dinner, Saint Francis Hospital, Emergency Department.
- 1730: Saint Francis Hospital EMS Champion Awards Ceremony, Emergency Department, ambulance bay area.
- 1800: Johnson Memorial Medical Center BBQ & CME: Two CME hours for “EMS Responding to IEDs” lecture that follows BBQ at CMEC Ampitheatre (the building on the right as you enter the main hospital driveway).
Friday, May 24th
- 0700: Hartford Hospital EMS Room, Baked Goods from ED staff.
- 1500: Hartford Hospital EMS Room, Baked Goods from ED staff.
- 2300: Hartford Hospital EMS Room, Baked Goods from ED staff.
Saturday, May 25th
- 0700: Hartford Hospital EMS Room, Fresh Fruit available
- 1500: Hartford Hospital EMS Room, Fresh Fruit available
- 2300: Hartford Hospital EMS Room, Fresh Fruit available
If your organization, facility or agency is having an EMS Week event in the greater Hartford area and you do not see it listed here, please fill out the contact form, post it as a comment or email it to us at DavidS [at] asm-aetna.com.
Renovation and Expansion of ASM’s “10-1″: Volume 4
MANCHESTER — The renovation of space once occupied by Marcus Communications continues. The direction of water flow through the building has been changed. A system of trenches had been dug for that purpose are close to being filled and sealed.
The album shows before and after photos and framing of the space is well underway. The next steps are to complete framing and start to hang walls.
The overall plan is to have the main entrance be on the south side of the building with a main hallway through the center down to the main vehicle bay. The renovated space will include additional training and simulation areas, a relocated locker area, new offices, a medical supply staging area, and two new restrooms although the plans remain fluid.
Historical Photos: Ambulance Service of Manchester #5
Cleared for Independent Dispatch: Aetna’s Gregory Kendall Completes Precepting Phase
(L to R): Greg Kendall and Hartford Hospital’s Mike Zacchera
HARTFORD – As of May 13, 2013, Aetna’s Greg Kendall has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.
Greg’s preceptor was Matthew Campbell. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at Aetna, Greg’s final approval came from Hartford Hospital’s Mike Zacchera after shadowing he and his preceptor in the field as they responded to emergency calls.
Greg Kendall is 26 years old and grew up in the Bridgeport area of Connecticut. During high school and college he worked as an auto mechanic and earned an Associate’s in Science from Housatonic Community College in Bridgeport, CT. He started volunteering in EMS in the Bridgeport area about 4-5 years ago and decided to make EMS a career. He enrolled in Hartford Hospital/Goodwin College’s Paramedic Program and was hired at Aetna.
On behalf of the Aetna Family, we would like to wish Greg the best of luck and say we are very proud to have such skilled professionals on staff.
Words That Describe Us: Volume 7
MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”
Some of the answers/responses included:
- Professional x 10
- Excellent x 6
- Great x 5
- Efficient x 4
- Competent x 3
- Helpful x 2
- Good x 2
- Friendly x 2
- Efficient, very professional.
- Concerned.
- Did their job perfectly.
- Highly skilled professionals.
- Very dependable.
- Very Good.
- Compassionate.
- Excellent service.
- Excellent staff.
- Very good service.
- Knowledgeable.
- Pleased with service.
- The two gentlemen were the very best. Thank you.
- The staff that attended to my father’s needs were excellent. Very caring and attentive individuals.
- Excellent service. Impressed with professional and kind service. Ryan McConville helped handle the paperwork for the hospital. He was very helpful during this stressful time.
Cleared for Independent Dispatch: ASM’s Tim LaChapelle Completes Precepting Phase
MANCHESTER – As of May 6, 2013, ASM’s Tim LaChapelle has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves.
Tim’s preceptors were Supervisor-Paramedics Beth Sheils and Scott Thompson. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at ASM, Tim’s final approval came from Eastern Connecticut Health Network after shadowing Tim and his preceptor in the field as they responded to emergency calls.
Tim started at ASM as an EMT-Basic in 2006 and graduated from Capital Community College’s Paramedic Program. Tim is currently the Assistant Chief of Coventry Volunteer Fire Association, Inc in his hometown.
On behalf of the ASM Family, we would like to wish Tim the best of luck and say we are very proud to have such skilled professionals on staff.
ASM Supports Celebrate Life Hospice Remembrance Walk
(L to R): ASM’s Nick Raiola and Justin McAuliffe at a standby for Home and Community’s Remembrance Walk
ENFIELD — On May 5, 2013 ASM was on hand to provide standby services to Home and Community Health Service’s George Guyer Memorial Hospice Remembrance Walk at the Asnuntuck Community College Track. Home and Community are a division of Johnson Memorial Medical Center.
The walk raised funds for hospice-related equipment and services such as hospital beds and home health aides for personal care.
Renovation and Expansion of ASM’s “10-1″: Volume 3
MANCHESTER — Preparation for the renovation of space once occupied by Marcus Communications continues. Currently the construction crew is leveling, re-filling and sealing trenches that were dug to reroute the septic drainage system.
The next steps are to complete remediation of the new space, complete closure of the trench system, test the operational drainage system and complete remaining demo in the first phase space.
The overall plan is to have the main entrance be on the south side of the building with a main hallway through the center down to the main vehicle bay. The renovated space will include additional training and simulation areas, a relocated locker area, new offices, a medical supply staging area, and two new restrooms although the plans remain fluid.
Historical Photos: Ambulance Service of Manchester #4
ASM Visits Manchester’s Nike Tykes Preschool
MANCHESTER — On April 26, 2013 ASM Paramedic Kenya Russell and AEMT/FTO Stephanie Boutot visited Manchester’s Nike Tykes Preschool. Kenya and Stephanie gave an age-appropriate talk to the students about what EMTs and Paramedics do and when to call 911. They passed out ASM coloring books and gave a tour of the ambulance.
Cleared for Independent Dispatch: Aetna’s Mike Weller Completes Precepting Phase
Mike Weller
HARTFORD – As of April 19, 2013, Aetna’s Mike Weller has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.
Mike’s preceptor was Brandon Curtis. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at Aetna, Mike’s final approval came from Hartford Hospital via Mike Zacchera after shadowing Mike and his preceptor in the field as they responded to emergency calls.
Mike is 24 years old and has worked as a DJ all over Connecticut and New England. He has worked and volunteered at Cromwell Fire Department and is a graduate of Hartford Hospital-Goodwin College’s Paramedic program.
On behalf of the Aetna Family, we would like to wish Mike the best of luck and say we are very proud to have such skilled professionals on staff.
David Werfel Presents Compliance with Medicare’s Ambulance Rules
(L to R): David Werfel and Aetna/ASM President and CEO Wayne Wright
MANCHESTER — On April 23, 2013, Aetna and ASM welcomed David Werfel, Esq. from Werfel & Werfel, PLLC. As our Medicare Compliance attorneys, David delivered their annual site visit.
As in years past, David presented proper and compliant documentation to the ambulance crews and dispatchers. Both David and his son Brian Werfel, Esq are nationally renowned experts in Medicare billing and compliance. They have authored numerous articles and manuals, including the Medicare Reference Manual for the American Ambulance Association.
In addition to reviewing EMS/Medicare documentation, they consistently share important points and evolving issues. David also spent time with the Billing Department and management team reviewing Ambulance Relief Extension, 2012 rates, Overpayment Rule, Lifetime Signature, proving medical need and other topics.
ASM Supports JMMC’s Home and Community – Celebrate Life Walk
Aetna’s Steve Matters and St. Baldricks – The After Picture
I hope this message finds you in good health and spirits. I just wanted to thank everyone who contributed to the fundraiser I took part in over the weekend. Although many donations I received were from direct family, I would say 80% came from Aetna employees!!!! I was able to raise over $1,300! Our event total for the day was over $20,000 thanks to members and family from Avon Fire Department, Bradley Airport Fire, Hartford Fire, and New Hartford Fire Department. The funds go directly to childhood cancer research grants.
Thanks again everyone. Have a great and safe day.
Steve