ASM's Vinnie Maston
MANCHESTER — On February 3, 2012 Ambulance Service of Manchester crew members Vinnie Maston and Ryan McConville responded to a non-emergency transport request from a private residence within ASM’s service area.
As per normal practice for patients who request non-emergency service from their private residence, within two weeks the patient received a Patient Satisfaction Survey. The patient and her caregivers promptly sent back a glowing response on the care she received. So glowing that it needed to be shared. Continue reading
HARTFORD — When Hartford Hospital opened their new Orange Pod within the Emergency Department, a dramatic picture by photographer Cill Russo was displayed in the main hallway.
MANCHESTER — An ambulance crew from ASM was on site for Manchester’s Early Childhood Fair on February 11th. The fair, now in its eight year, provides information on programs and services for families and children from birth to age 8 that live in Manchester. ASM’s crew handed out educational coloring books on EMS and when to call 911. 
John Marvin, 28, died in a car accident in the early morning hours of January 27, 2012. John was an Emergency Medical Technician for the Ambulance Service of Manchester from 2008-2009 prior to his selection as a police officer for Hartford Police Department. Our heart goes out to the Marvin family. We also extend our condolences to the Hartford Police Department who lost a family member and friend.
MANCHESTER — In an effort to further our use of cutting edge research in vehicle visibility design, ASM and Aetna have elected to adopt “full Battenburg” design on our newly added Mercedes Sprinter ambulances.
Since purchasing the first Dodge Sprinters from 
Picture it. EMS providers are dispatched to care for an ill or injured child at a special needs school and upon arrival find a challenge that is new and different for them; the child is non-verbal and Autistic. As clinicians, how should they appropriately communicate with the patient? How should they perform an assessment and render appropriate care? 
HARTFORD — On January 6, 2012 three Paramedics and one EMT were added to the Aetna team. As part of our continued growth Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures. 
Contents of a thank you card sent to an ASM Paramedic Unit crew: 
The Connecticut State Police: Troop H (Hartford), ASM and Aetna Ambulance have once again shown their generosity to patients at