(L to R): Sean Piscopiello and Nicholas Foran.

WETHERSFIELD — In June 2013, Aetna received a Patient Satisfaction Survey related to an emergency response performed by Aetna Paramedics Sean Piscopiello and Nick Foran. The patient’s daughter completed the survey and checked all of the Strongly Agree boxes and wrote in the words “Respectful” and “Professional” to describe the service. Additionally she hand wrote the following:

“My mother lives with me. She woke up extremely short of breath. I am a nurse and check her lungs and vital signs frequently and did so right before calling 911. Ambulance personnel listened to what I had to say and made me feel like I was a part of the team! Thank you.”

– [Patient’s Daughter, 13-36724]