SOUTH WINDSOR – In early August, The Ambulance Service of Manchester received a hand written thank you note addressed to Paramedic Genevieve Geres and EMT Tracy Luetjen. The note, as depicted below, is in regards to a transport completed a few weeks prior.

I am ever so grateful for your patient, reassuring help on a very frightening morning for me. At every turn, you did not demean or minimize my experience. I truly felt I had competent advocates at my side.