In late July, Aetna Ambulance Service was on site at the Central CT Youth Hockey Association (CCYHA) charity golf tournament. CCYHA is a non-profit organization with the goal of assisting families in need of financial support. All proceeds from the event were donated towards the hardship fund.
Rocky Hill Fire Department
Deputy Chief’s Office
RE: EMS Response– July XX, 2018
To: Joe Grayeb, Chief Rocky Hill Volunteer Ambulance Association
Chief Grayeb,
“I would like to take a moment and commend the EMS Staff of Aetna Ambulance for their response to the [recent motor vehicle accident]. While the outcome was not successful for all the patients involved, the care provided by the crews from Aetna Ambulance was outstanding. They quickly determine the needs of the scene, allocated units to each patient and had the most critical patients en route to the hospital in a timely manner under extreme conditions.
I most cases EMS crews are never around to hear the praise that they deserve. I ask that you pass this information along to the appropriate people so in this case they receive the recognition they earned.”
Sincerely,
Mark C. Gentile
Deputy Chief
MANCHESTER- On July 19, 2018 The Ambulance Service of Manchester was invited to attend a safety event at South Windsor KinderCare. Organized by the Center Director, the day encouraged kids to interact with EMS personnel in order to gain a sense of familiarity with first responders. ASM EMT’s Danielle Chowaniec and Chris Tevnan provided ambulance tours, posed for pictures and handed out coloring books to those in attendance.
MANCHESTER- In mid-July, a patient recently treated by Paramedic Matt Traber, EMT Tracy Luetjen and student observer Briyanna Decaprio visited Ambulance Service of Manchester’s Headquarters after sending in the following request.
“I was in [an accident recently] after having a [medical emergency]. [I so badly want to meet the crew who responded to thank them]. My memory is so spotty and I was completely out of it but I can vaguely remember faces. What I will absolutely never forget was how incredibly compassionate everyone was.”
“I met the crew who helped me today and couldn’t be any more grateful for having the chance to do so. You guys are the best!! Thanks for all you’ve done for me and all you do for everyone else in the community.”
Photo and quotations appear with permission.
HARTFORD- On Monday, July 16th, 2018, Aetna Supervisor’s Bob Mara and Matt Campbell, along with EMT’s Alex Patetta and Shivani Patel were invited to attend an event at Templo Fe Church on Broad Street. The day encouraged kids (ages 3-12) to interact with EMS personnel in order to gain a sense of familiarity with first responders. Hartford Police and Fire Department are set to participate as well later in the week. Aetna staff members provided ambulance tours, posed for pictures and handed out coloring books to those in attendance.
MANCHESTER- In late June 2018, ASM Paramedic Greg Derosier and EMT Heather Marshall received a handwritten card from a patient’s wife expressing her sincere gratitude for the service they provided. The card reads:
“I wish to thank you for the wonderful care and kindness shown to my husband when you transported him from [Hospital] to [Hospital]. You were both so considerate to myself and [my husband] and you helped to put a smile back on my face. Thank You! After talking to you both, I knew my husband was in the best of care.”
WETHERSFIELD — In late June, 2018, Aetna received another heartfelt Thank You letter directed to Paramedic Michael Bouley and EMT Brandon Butler. The card reads:
“Your EMT/Paramedic’s were very professional. They explained in full detail how they would carry me in a special chair down 14 stairs (I live in raised ranch). I felt very, very confident in their strength, calmness and positive attitude. If I have need in the future for transportation to the hospital, I would like your company to assist me. Thank you.”
MANCHESTER – As of June 13th, 2018, ASM’s David Tedeschi has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. His preceptors were Paramedic Supervisor Josh Traber and Paramedic Greg Derosier. Dave was hired at the Ambulance Service of Manchester in December, 2011. He offered the following sentiment regarding his time at ASM:
I started working at ASM about 7 years ago. After spending time as an EMT, I wanted to do more in the medical field. I decided to enroll in the Capital Community College Paramedic Program and graduated this past December. I look forward to practicing medicine as a paramedic in the area that ASM covers. I want to thank my preceptors for their knowledge and guidance during my journey.
As with all precepting phases at ASM, his final approval came from Eastern Connecticut Health Network after shadowing him and his preceptors in the field as they responded to emergency calls. On behalf of the ASM Family, we would like to wish Dave the best of luck and say we are very proud to have such skilled professionals on staff.