WETHERSFIELD — In late June, 2018, Aetna received another heartfelt Thank You letter directed to Paramedic Michael Bouley and EMT Brandon Butler. The card reads:

“Your EMT/Paramedic’s were very professional. They explained in full detail how they would carry me in a special chair down 14 stairs (I live in raised ranch). I felt very, very confident in their strength, calmness and positive attitude. If I have need in the future for transportation to the hospital, I would like your company to assist me. Thank you.”