MANCHESTER and HARTFORD —Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”
Some of the most recent answers and responses provided in the survey responses include the following:
- Comforting
- Professional
- Caring
- Courteous
- Excellent
- Aware
- Amazing
- Compassionate
- Sensitive
- Respectful
- Great
- Thorough
- Competent
