In a letter from early March 2016:

To Whom it May Concern:

For the first time in my 54 years, I had to call an ambulance for transport to the hospital for a severe [condition]. The paramedics, Jared and Bob, who were dispatched from the SWPD, were professional, compassionate, and skilled. They made me feel comfortable and provided top-notch care.

With sincerity and gratitude,

[Patient who is a physician] 

(16-16321, South Windsor)