ASM's Brendan Burke
MANCHESTER — From a letter sent to ASM: On February 9, 2012, my father – [Patient Name] – was transported from the Emergency Room at Rockville General Hospital back to Woodlake at Tolland Nursing Home. It was a stressful time for both my Dad and I as we anxiously waited for transport.
Your two employees arrived quickly on the scene and with great speed and efficiency, not to mention compassion as they prepared my Dad for his trip back to Woodlake. Continue reading
ASM's Matt Traber Describes AED Operation
Thanks so much for letting me have the opportunity to see how thing really are. It was interesting. I really appreciated it. I will get my EMT certification before going to school for nursing. Thank you so much!
-Jasmine
ASM's Vinnie Maston
MANCHESTER — On February 3, 2012 Ambulance Service of Manchester crew members Vinnie Maston and Ryan McConville responded to a non-emergency transport request from a private residence within ASM’s service area.
As per normal practice for patients who request non-emergency service from their private residence, within two weeks the patient received a Patient Satisfaction Survey. The patient and her caregivers promptly sent back a glowing response on the care she received. So glowing that it needed to be shared. Continue reading
ASM Mercedes Sprinter Ambulance in Battenburg
MANCHESTER — In an effort to further our use of cutting edge research in vehicle visibility design, ASM and Aetna have elected to adopt “full Battenburg” design on our newly added Mercedes Sprinter ambulances.
Aetna Mercedes Sprinter Ambulance in Battenburg
Since purchasing the first Dodge Sprinters from American Emergency Vehicles in 2009 we have utilized a custom-made smaller-block “Sillitoe marking” design with 4 x 4 inch retro-reflective blocks (as seen in the picture on our mast-head above).
Research has shown that larger blocks are even more effective in signaling their presense to the naked eye while the vehicle is in motion. Continue reading
by Bryan Platt
Picture it. EMS providers are dispatched to care for an ill or injured child at a special needs school and upon arrival find a challenge that is new and different for them; the child is non-verbal and Autistic. As clinicians, how should they appropriately communicate with the patient? How should they perform an assessment and render appropriate care? Continue reading
The following is an excerpt of an email message from LifeChoice:
“This patient’s family was very uplifted that he was able to be a donor and found great comfort knowing that he was able to continue to help others in death as he had in life. This could not have been possible without the involvement of EMS (Aetna Ambulance, in referenced case) when a patient codes at home.