Cleared for Independent Dispatch: ASM’s Mike Mayo Completes Precepting Phase

ASM's Mike Mayo Completes Precepting
(L to R): ECHN’s Marge Letitia, ASM’s Mike Mayo and Mike Panciera

MANCHESTER — As of March 14, 2012, ASM’s Mike Mayo has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves.

His preceptors were Paramedic Sue Allen and Paramedic Supervisor Mike Panciera. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at ASM, Continue reading

“Thank you for being so competent and kind”

Ambulance Service of Manchester (ASM)MANCHESTERCongratulations to ASM’s Rob Bilodeau and Bob Anderson. Nice work!

A letter received by ASM:

“It’s hard to believe that a year has passed since my family called 911 around 3 am on the morning of February 21, 2011 because I was having difficulty breathing. Help arrived quickly, with little fuss, and I was soon on my way to Saint Francis Hospital during the beginning of yet another snowstorm.

“After a battery of tests, it was determined that I was suffering from Continue reading

Praise for ASM’s Brendan Burke and Jeff Roy

ASM's Brendan Burke

ASM's Brendan Burke

MANCHESTER — From a letter sent to ASM: On February 9, 2012, my father – [Patient Name] – was transported from the Emergency Room at Rockville General Hospital back to Woodlake at Tolland Nursing Home. It was a stressful time for both my Dad and I as we anxiously waited for transport.

Your two employees arrived quickly on the scene and with great speed and efficiency, not to mention compassion as they prepared my Dad for his trip back to Woodlake. Continue reading

ASM’s Vinnie Maston and Ryan McConville Receive Top Scores

ASM's Vinnie Maston

ASM's Vinnie Maston

MANCHESTER — On February 3, 2012 Ambulance Service of Manchester crew members Vinnie Maston and Ryan McConville responded to a non-emergency transport request from a private residence within ASM’s service area.

As per normal practice for patients who request non-emergency service from their private residence, within two weeks the patient received a Patient Satisfaction Survey. The patient and her caregivers promptly sent back a glowing response on the care she received. So glowing that it needed to be shared. Continue reading

Meet the Team: Aetna’s Matt Campbell

Meet the Team: Aetna's Matt Campbell
Aetna’s Matt Campbell

HARTFORD — My name is Matthew Campbell. I’m 22 years old and a Connecticut and Massachusetts registered paramedic as I’m originally from Boston. Read about Matt’s patient care success here…

I have had a lot of inspiration from my mother who is an EMT-B and a type 2 diabetic. Continue reading

Meet the Team: Aetna’s Kevin Mathiau

Kevin Mathiau

Aetna's Kevin Mathiau

HARTFORD — Kevin Mathiau has been an EMT with Aetna Ambulance since March of 2011.  He is a Veteran of the United States Navy serving as a Second Class Petty Officer (E-5) Hospital Corpsman for eight years.  His first four years he served with the Marines in Camp Lejuene, North Carolina, doing everything from emergency medicine to clinical medicine, and earning numerous awards while with the Marines. Continue reading

Aetna’s Matt Campbell and Kevin Mathiau Receive Top Scores

Matt Campbell

Aetna's Matt Campbell

HARTFORD — On December 17, 2011 Aetna Ambulance crew members Matt Campbell and Kevin Mathiau responded to an Advanced Life Support request in one of Aetna and ASM’s “mutual aid” towns.

As per normal practice, within two weeks the patient was randomly selected to receive a Patient Satisfaction Survey. The patient promptly sent back a glowing response on the care she received. So glowing that it needed to be shared.  Continue reading

Meet the Newest Members of the Aetna Team

Jordan S joins Aetna TeamHARTFORD — On January 6, 2012 three Paramedics and one EMT were added to the Aetna team. As part of our continued growth Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures. Continue reading

Bolton Girl Scouts Learn About a Day in the Life of a Paramedic

LifeStar, Stafford Fire and Ambulance and ASMContents of a thank you card sent to an ASM Paramedic Unit crew: 

Dear Sue and Brian: Thank you for a great presentation to the girls of Troop 10664! It was fun learning about your work, the tools of the trade, the ambulance itself, and seeing your energy and commitment to helping other and saving lives.  Continue reading

Kudos from the Cath Lab: Volume 2

Kudos from the Cath Lab

Kudos from the Cath Lab

Email from Saint Francis Hospital and Medical Center:

“Greg D. [ASM Paramedic #438] and the crews did a great job with this STEMI patient yesterday. Patient did very well and is fortunate to have been transported to a STEMI center. Nice work for the crew working with the patient to make an informed decision. Cath showed 99% RCA Lesion which was opened and stented.” Continue reading

Meet the Newest Members of the ASM Team

Jonathan Lentini joins ASMMANCHESTER — On December 16, 2011 six EMTs were added to the ASM team. As part of our continued growth Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures. Continue reading

Leslie Prado Named Health Leadership Fellow for 2012

Leslie Sofia Prado

Leslie Prado named Connecticut Health Foundation Leadership FellowEmergency Medical Technician

Aetna Ambulance Service, Inc.
Hartford, CT

“We cannot solve our problems with the same thinking we used when we created them.” – Albert Einstein

 

Leslie Sofia Prado migrated from Lima, Peru with her family as a young child and settled in Hartford.  She is dedicated to advocating high quality care for all patients, and wants to engage the community that raised her in joining this work.  Prado’s diverse experiences as a student, researcher and health provider have given her a clear perspective on the gaps and weaknesses in the health care system.  She understands the correlation between social determinants of health and health outcomes and believes that multilateral collaborations in and outside of the community are needed to address the complexity of health inequities. Read more…