Aetna’s Amy Griskus Promoted to Medicare Office Supervisor

MANCHESTER — On April 28th, 2017 Aetna’s Amy Griskus was promoted to the position of Medicare Office Supervisor.

Amy has worked for Aetna since October 2007, reviewing and processing Patient Care Reports (PCR’s), interacting with Medicare patients and payors, maintaining a knowledge of billing practices to ensure Medicare compliance, and much more. On behalf of Aetna and ASM, we would like to congratulate Amy and look forward to more great things from her.

ASM’s Jaime Decaprio Promoted to Assistant Office Manager

Jaime DecaprioMANCHESTER — On March 9, 2016 ASM’s Jaime Decaprio was promoted to the position of Assistant Officer Manager in the Billing and Call Taking Department.

Jaime has worked for ASM since July 2000, working on areas such as bundle billing agreements for Paramedic services, Medicaid billing issues, non-emergency call taking, customer service, private insurance authorizations and much more.

On behalf of ASM we would like to congratulate Jaime and look forward to more great things from her.

A Tiered System: Volume Two

Paramedic Intercept ASM Aetna AmbulanceWhy did the EMTs (ambulance) and Paramedics arrive separately?

EMTs are able to perform a specific set of skills that do not include such advanced treatments as IVs, EKG heart monitoring, IV medications, advanced airway techniques, nebulizers and more. Paramedics are required in the treatment of patients with chest pain, difficulty breathing, altered mental status, severe accidents and injuries and many other types of medical emergencies.

Simply put, when a 911 call is received that meets certain criteria, an EMT level ambulance (BLS) and a paramedic service (ALS) are dispatched simultaneously. Upon arrival, if the patient needs any of the treatment listed above, the paramedic will then ride Continue reading

Questions About Billing for Paramedic Services such as Paramedic Intercept

Paramedic Intercept ASM Aetna AmbulanceWhy did I get two bills, one from the ambulance service and one from the paramedic service?

Many patients and families express confusion over the concept of a ‘Paramedic Intercept’ and wonder why many health insurance companies, including Medicare, will not pay for such a service.

A Paramedic Intercept is a service provided during a medical emergency, most often in a rural area, where the ambulance operated by the patient’s town is staffed with EMTs. EMTs provide what is called Basic Life Support (BLS) while paramedics provide what is called Advanced Life Support (ALS).