Aetna Director of Operations Graham MacDonald Retires

Graham MacDonald, Director of Operations, Aetna Ambulance Service, Inc.

Graham MacDonald, Director of Operations, Aetna Ambulance Service, Inc.

As I prepare to leave Aetna Ambulance Service I look back at the many wonderful people that I have had the pleasure to know and to work with. Aetna has always been known as a “family” and I have seen and experienced this first hand.  It was an honor for me to have known both Jean and Ethel Grady. This family truly loved their community and always stood ready to help anyone in need.

Aetna Ambulance has excelled over the years and today it is known as one of the best ambulance companies in the state.  It is widely respected by the hospitals and facilities that we serve. It has become the sought after place to work for EMT’s and Paramedics coming out of school. Our reputation is based not only upon the dedication and excellence in patient care but the family atmosphere that lives on today.

My time here has been a great experience and I have enjoyed coming to work every day. I will miss the many people that I have worked with both here and the Ambulance Service of Manchester.   I am proud to say that it has been an honor for me to be a part of this organization.

Sincerely,

Graham MacDonald, Director of Operations

Aetna Ambulance Service, Inc.

Aetna Ambulance Hosts Turkish Firefighter on Global Exchange

Aetna Ambulance Hosts Turkish Firefighter on Global Exchange

(L to R): Mark Hannegan, Global Exchange/Turkish Firefighter Fatih Belgin, Graham MacDonald, AHEC’s Samia Hussein

HARTFORD — On June 26, 2012, Fatih Belgin from Istanbul’s Metropolitan Municipality – Istanbul Fire Department in Turkey was at Aetna Ambulance to shadow an ambulance crew, tour facilities and observe 911 calls.

Along with his hosts from the Central Area Health Education Center (AHEC), Inc., he met with EMTs, Paramedics, and Directors Graham MacDonald and Mark Hannegan. They explained the US EMS system and how fire, police and ambulance services work together. Continue reading